COMM 101 Chapter 10: Chapter 10
16 Dec 2016
School
Department
Course
Professor
Document Summary
Group: collection of 3-15 people, common purpose, sense of belonging, and exert influence on groups. Team: viewed as management innovation, defined responsibilities for members, clear goals, defined rules, coordinate efforts. 3-15 people in a group, share common purpose to exert influence. Coordinated group of people organized to reach common goal. Limited time, expert already has answers, information is available from sources, and unmanageable conflict. Primary: exists to fulfill human needs (family social) Secondary: accomplish goal (study, therapy, problem solving, focus) Perspective that focuses on how groups operate within organizations. Role: consistent way a person communicates with others in group. Norm: standards determine what is appropriate/inappropriate behavior in a group. Names of roles by category task, social, individual, lead, specific, balancing. 5 types of power, examples ability to influence behavior: Status: individual importance and prestige (talk more, directs comments, more influence, listened to, comments to group not individual) C: degree of attraction group members feel towards one another and group.
