IST 301 Chapter Notes - Chapter 4: Bargaining Power, Learning Organization, Management System

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Nicholas carr argues that it is infrastructure, much like electricity. The important part is the software and information and how it is used. How do they help a firm: a strategic information system is any information system that uses it to help an organization . Or meet other strategic enterprise objectives: a company that emphasizes strategic business use of it would use it to gain a competitive differentiation. What are some of the most common competitive forces: to succeed, a business must develop strategies to counter these forces . New entrants into an industry and its markets. What are the five major competitive strategies: cost leadership. Increase cost to competitors: example: priceline uses online seller bidding so the buyer sets the price, differentiation strategy. Focus on a particular segment or niche of market: example: moen uses online customer design. Discourage or delay other companies from entering the market. Increase the technology or investment needed to enter: build strategic it capabilities.

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