IST 301 Chapter Notes - Chapter 4: Bargaining Power, Learning Organization, Management System
Document Summary
Nicholas carr argues that it is infrastructure, much like electricity. The important part is the software and information and how it is used. How do they help a firm: a strategic information system is any information system that uses it to help an organization . Or meet other strategic enterprise objectives: a company that emphasizes strategic business use of it would use it to gain a competitive differentiation. What are some of the most common competitive forces: to succeed, a business must develop strategies to counter these forces . New entrants into an industry and its markets. What are the five major competitive strategies: cost leadership. Increase cost to competitors: example: priceline uses online seller bidding so the buyer sets the price, differentiation strategy. Focus on a particular segment or niche of market: example: moen uses online customer design. Discourage or delay other companies from entering the market. Increase the technology or investment needed to enter: build strategic it capabilities.