CMST 2010 Chapter : Chapter 7 Notes
Document Summary
Hearing the physiological process that our body goes through when a sound wave comes at us. Listening includes hearing, but also being able to interpret and understand the message. We have to be tuned into that other person if we are really going to receive that message: four ways that affect our ability to receiving a message: Physical noise external to our body can inhibit us from receiving a message: example: being in a large crowd. Information overload when we are getting so much communication at the same time that it. Overloads the system : it is hard for us to figure out what one thing we are supposed to be paying attention to. Message complexity when the person giving us a message, gives us an extremely difficult message for us to truly understand. Preoccupation: example: when you are studying for a test and you are not really listening to your roommate ramble about her day.
