CMST 2064 Chapter : CMST 2064 Notebook

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15 Mar 2019
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Characteristics of small groups: small number of people (12-15 people, interaction, working/common purpose/goal, common experiences/sense of belonging, interdependent, psychological bond (insiders vs. outsiders) Advantages of group: superior resources, stimulate creativity, more learning, better group satisfaction, better understanding of self. Characteristics of an effective group: clear, elevating goal, competent members, unified commitment, collaborative group climate need supportive communication, standards of excellence (clear expectations, principled leaders. What not to do: distrust of other team members, fear conflict, lack of commitment to the team, avoid accountability, lack focus in achieving results. Characteristics of an effective group member: experience (managing problems + decisions, problem solving ability, openness and supportiveness, action oriented, positive personal style (easy to work with) What is a system: a set of interconnected parts working together to form a whole in the context of a changing environment, members interrelate with each other as a whole identity. 3 parts of a system: input, resources that come from outside of the system.

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