ITM 311 Chapter Notes - Chapter 6: Spring Break
13 Oct 2016
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Document Summary
Spring breaks r" us travel service (sbru) books spring break trips at resorts for college students. During the fall, resorts submit availability information to sbru indicating rooms, room capacity, and room rates for each week of the spring break season. This involves sbru receiving and checking resort availability request details (written, faxed, or emailed), setting them up in the reservation file, and sending a confirmation back to the resort. Each resort has cutoff dates by which they want booking information back from sbru. In december, sbru generates a list of resorts, available weeks, and room rates that is distributed to college campus representatives all over the country. The sbru representatives promote the resorts to students. When a student or group of students submits a reservation request for a week at a particular resort, sbru assigns the students to a room with sufficient capacity and sends each student a confirmation notice.
