BUSN 1201 Chapter All: Class Pack Summary & Review

• School: Northeastern University
• Department: Business Administration
• Course: BUSN 1201
• Professor: Tad Mc Ilwraith

Document Summary

Interacting with instructors and advisors (p. 1-15: pre-interaction, greetings, explanation for the visit, discussion, negotiation, and problem solving, close: thanks, future interactions. Breaking the bamboo ceiling (p. 29-44: equal employment opportunity commission (eeoc, inclusive leadership, even the most aggressive asians are moderately assertive compared to non-asians, making the most of your asian assets at work. The way we perceive is culturally determined, and lack of awareness of this is another barrier to intercultural communication: stereotypes. Within a culture there will be a range of attitudes, beliefs, values, and behavior. Care should be taken in applying those generalizations to individuals: interception. Listening effectively: active listening: ask questions, restating what they have said. Giving feedback: verbal or non-verbal response: culture shock. A logical link between a particular viewpoint and reliable supporting evidence. Convince other people to accept the validity of a position: statements of fact. Not debatable: statements of personal preference or taste. Not suitable for arguments: the appeal to logic (aristole)