NRSG 3400 Chapter Notes - Chapter 3: Homeless Shelter, Countertransference, Nursing Assessment
Document Summary
Identify 3 communication techniques that are therapeutic: name 2 nonverbal communication behaviors, describe how culture influences the communication between nurse and patient, verbalize understanding of the components of a holistic nursing assessment in psychiatric settings. Or their own home: relationship factors - transference and countertransference. Does the client even understand what we are saying: sensitivity to differences in meaning of words, communication of beliefs, values, and attitudes are all communicated by verbal behavior. 95% of communication is nonverbal - not just the words we use, but our body language and the way we speak: voice, body posture - leaning forward vs back. We need to watch what our facial expressions are trying to convey in the messages we are working to deliver to patients. Basic of building therapeutic relationships: know yourself, be honest with your feelings, be secure in your ability to relate to others, be sensitive, be consistent - in setting limits, in verbal and nonverbal interactions.