SCHM 2301 Chapter Notes - Chapter 5: Laundry Detergent, Takt Time, Mass Customization
6 Oct 2017
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Document Summary
Whether an operation is manufacturing oriented, service oriented, or some combination of the two, the capabilities contained within its supply chain drive its ability to compete on quality, time, cost, or flexibility. Process structure determines how inputs, activities, flows, and outputs of a process are organized. Within a supply chain, each organization must select the process structures that are appropriate considering its competitive priorities. Categorizes processes into structures based on output volume and variety. Process structure must be aligned with its competitive priorities and marketing strategies. Produces unique, one of a kind output i. e. custom home, video game, wedding. Customer is highly involved in design process. To maximize flexibility, a project manager plans and organized the project, and activities are often outsourced to suppliers. Job shop i. e. automobile dealers service shops, beauty salons, department stores. Outputs are customized and produce in low volumes. Typically made to order for a specific customer.
