CNIT 18000 Chapter Notes - Chapter 1: Systems Development Life Cycle, Computer-Aided Software Engineering, Critical Thinking

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Companies use information as a way to increase productivity, deliver quality products and services, maintain customer loyalty, and make sound decisions. Information technology (it): the combination of hardware, software, and services that people use to manage, communicate, and share information. It is important for it professionals, who live and work in this field, to realize that each technology advance is part of a long-term process that often brings dramatic change, but never really ends. System analysis and design: a step-by-step process for developing high-quality information systems. Information system: combines technology, people, and data to provide support for business functions such as order processing, inventory control, human resources, accounting, and more. Systems analyst: a valued member of the it department team who helps plan, develop, and maintain information systems. Because they transform business requirements into it projects, they must be business-savvy as well as technically competent.

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