PSY 321 Chapter Notes - Chapter 9: Agreeableness, Goldbricking, Role Conflict
Document Summary
Harmful social media activities did relate strongly negatively to task, contextual and adaptive performance and strongly positively to cwb. Cyber cwb - employee behaviors that utilizing information communication technology, detract from legitimate organizational goals or wellbeing and include behaviors that bring about undesirable consequences for the organization or its stakeholders" Cyber-loafing - employees" use of company internet to attend to personal tasks during office hours. Minor cyber-loafing - attending to personal email or accessing non-work webpages. Serious cyber-loafing - included accessing adult-oriented sites and engaging in gambling online. Role overland and organizational sanctions were related to less cyber-loafing. Role ambiguity and role conflict positively predict cyber-loafing. Threat is particularly salient for employers of remote workers.
