MIS 0855 Chapter Notes - Chapter 12.1: Sentiment Analysis
Don’t Worry, Faeook Still Has No Clue How You Feel Wohlsen
• Experiment conducted by Facebook on 700k people without them knowing
• Sentiment analysis – algorithms that analyze text in an effort to tease out the emotions behind
the words
• FB’s aility to understand and influence on your feelings in limited
• FB tweaked their News Feeds then tracked the reactions
o Positive expressions reduced → people posted more negative posts
o Negative expressions reduced → people posted more positive posts
• Issue with tracking positive or negative posts is its inability to detect sarcasm or words that can
be used in a positive sense in specific contexts
• Sentiment analysis techniques are only 70-80% accurate
• Result in FB study was that people produced an average of one fewer emotional word, per
thousand words, over the following week
• The etter FB a trai oputers to ko you, the ore effetie targetig it a proise
adertisers
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