MGMT 1 Chapter Notes - Chapter 10: X&Y, Theory X And Theory Y, Goal Setting
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Less turnover (of those who leave); this is expensive and time consuming. People are more engaged- looks for ways to improve o. These are caused by stress (need happy employees); try to destress employees. Motivation: forces that arouse, direct, and sustain goal directed behavior. Intrinsic reward: feeling you get from doing a good job and complete goals. Performance bonus, car, corner office, new computer, vacation. Management theories that affected later theories of motivation o. Frederick taylor: scientific management, hawthorne studies, mcgregor"s x&y. Content theories: exactly what motivates people: maslow, alderfer, mcclelland, herzberg. Most impactful theory of management; huge effect on 20th century. Train best person in best way to do job. Pay decent day"s wage for a decent day"s work. Determine optimum environment in which to work (ex. Followed taylor"s theory that there"s one best way to do anything. Environment didn"t have much effect on productivity (people increase performance when being watched)
