WRIT 107T Chapter Notes - Chapter 1,7,16: Technical Communication, Collaborative Software, Google Sites
Document Summary
Technical communication: oral & written communication for & about business & industry letters - vendors for quotes, gov"t report - progress, incident, feasibility (changes to plans), meeting minutes. Focuses on products and services how to manufacture them, market them, manage them, deliver them, and use them. Speaking to customers, writing a letter, making a ppt presentation, writing reports, marketing, using a wiki, seeking employment, texting and im, blogging. Most: email, ppt, memos and letters, reports. Smartphones: portability = mobility, multi-tasking, immediate feedback, new job opportunities, mobile apps! % of salary, cost of training, generating income. Silo building = departments and employees behave as if they have no responsibilities outside their areas; fail to collaborate with others & act as if no other department"s concerns or opinions are valuable. Teamwork - diversity of opportunity, checks and balances, broad-based understanding, empowerment, team building. Diverse teams, dispersed teams - collaborative software (groupware)
