PADP 8420 Chapter Notes - Chapter 8: Prentice Hall, Ingratiation

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peachkangaroo252

18 Sep 2019

School

University of Georgia

Department

Public Administration and Policy

Course

PADP 8420

Professor

Rainey

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Document Summary

Case 10 sporting goods store: situation summary. After four years of employment, two of which were as assistant manager, bill thompson is the new manager of a retail sporting good store. Last week he was briefly introduced to the employees by his boss, the regional manager. The profit performance of this store is below average for its location and bill is looking forward to the challenge of improving profits and the opportunity to show he can be an effective manager. Bill can suspend or fire employees with approval of the boss, but this is difficult to do unless recommendation is supported strongly. The store layout and most prices are also set by the headquarters office; but store performance can be affected to a limited extent by the store manager. Pay is low for this retail selling job, turnover is high, and it takes a few month for a new employee to learn the merchandise.

Related Questions

please can you give me more details of each question and each answer , please. for the previous questions: Below are 5 scenarios, these are the questions that you should be thinking and writing about ( and graded on ) for each scenario: What is the challenge facing the supervisor? 2. As an HR professional what advice would you give the supervisor? 3. What HR issues are there in the scenario? 4. Are there any legal implications in terms of laws or regulations? Q1- You are a supervisor in a warehousing operation. You recently instituted a âNo Smokingâ policy in the facility. All employees were notified of the policy change. It was not well-received. As you walk down aisle B in the warehouse, you see a cloud of smoke and then see Chris running to aisle A. You need to talk to Chris. Q2- You are an office manager overseeing a department of 25 people. One of your employees comes to you and complains about Patâs unpleasant body odor and how difficult it is to work in the same area. You agree to talk to Pat. Q3- You are the sales department manager at an upscale store. Your boss has talked to you about the appearance of some of your sales clerksâ particularly Alex. Alex is sporting on his forearm a new, large tattoo of a devil eating a rat. You agree with your boss that some customers might find it offensive and that it should somehow be covered up. You need to talk to Alex. Q4 You are the director of human resources. You asked your benefits administrator, Morgan, to immediately send new benefit information to your boss for her review. The next day, you are chewed out by your boss for not sending her the information. You look bad. You decide to talk to Morgan. Q5- You are the vice president of finance. Your administrative assistant, Ryan, is often late getting to work. You have tolerated it for the past year, but your workload has increased and you need all the help you can get, especially at the start of the day. With Ryan coming in late, it is starting to affect your ability to get your job done. You need to talk to Ryan. Please do not make a copy from web. Thanks very much Comment Answer to question No 1: Challenges are: Maintain the Quality of the stock, Proper storage condition of stock and healthy environment of the warehouse. Advise: It should be quality and availability of the stock for smooth running of the business. HR Issue : âNo Smokingâ policy in the facility, All employees were notified of the policy change and It was not well-received. Legal implications in terms of laws or regulations: compliance of Pollution control act & compliance corporate social responsibility, Answer to question No 2: Challenges are: Healthy work environment, Good team and Teamwork Advise : Healthy work environment by ensuring proper working conditions. HR Issues: Unpleasant body odor and difficult work environment. Legal implications : Sexual harassment policy compliance. Answer to question No 3: Challenges are: Quality Products and customer stratification Advise : Staff should be maintain products at customer requirement and cleanness of the department. HR Issues: Alex is sporting on his forearm a new, large tattoo of a devil eating a rat.. Legal implications : compliance of Trade policy. Answer to question No 4: Challenges are: Timely information / MIS and Maintain work hierarchy. Advise : You should have to send the information to your boss instead of asking your administrator. HR Issues: Benefits administrator, Morgan, to immediately send new benefit information to your boss for her review. Legal implications : Non compliance or work hierarchy. Answer to question No 5: Challenges are: Timely & accurately completion of the huge work. Advise : Guide the team for work schedule and time importance. HR Issues: Late getting to work Legal implications : Compliance of work schedule and office timings. Comment

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PADP 8420 Chapter Notes - Chapter 8: Prentice Hall, Ingratiation

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