MGMT 2100 Chapter Notes - Chapter 12: Flextime, Profit Sharing, Telecommuting
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Motivation may be defined as the psychological processes that arouse and direct goal-directed behavior. Motivation, being a psychological process, can only be inferred from one"s behavior. How it works is that people have certain needs that motivate them to perform specific behaviors for which they receive rewards, both extrinsic and intrinsic, that feed back and satisfy the original need. 12. 1. 1 types of rewards: an extrinsic reward is the payoff, such as money, a person receives from others performing a particular task. The payoff comes from full filling the needs of others: an intrinsic reward is the satisfaction, such as a feeling of accomplishment, a person receives from performing the particular task itself. 12. 1. 2 importance of motivation: motivation is required to make people to - Join the organization: stay with the organization, show up at work at the organization, be engaged while at the organization, go the extra mile for the organization.