COM 100 Chapter Notes - Chapter 9-10: Relational Transgression, Identity Management, Social Proof

• School: URI
• Department: Communication Studies
• Course: COM 100
• Professor: Danielle Parsons

Document Summary

Provide some examples of events that lead to increased commitment and decreased commitment. 15 explain three strategies that romantic couples might use to maintain their. 2 define and discuss primary influence goals and secondary influence goals. Then discuss three secondary influence goals that influence communication behavior. Describe and provide an example of the foot-in-the-door and the low balling techniques to gain compliance. 6 rules that influence emotions and provide examples to support your points. The book offers six guidelines for effective apologies. Discuss four of these guidelines and then provide an example of an apology applying these guidelines. Provide an example of how you might want to have the ability to socially influence others, while maintaining the ability to resist others" influence. 8 define identity goals and interaction goals and discuss how these goals can influence each other. Provide some examples of relational transgressions that might occur in a friendship.