BBA102 Lecture Notes - Lecture 6: Collective Intelligence, Punctuated Equilibrium
29 Jun 2018
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BBA102 LECTURE – 11/4/18
WK 7; TEAMS AND GROUPS
TEAMS
Why teamwork is important;
- Increased productivity
- Increased Speed
- Reduced Costs
- Improved Quality
- Reduced Destructive internal competition
- Improved workplace cohesiveness
TEAMS AND GROUPS
FORMAL VERSUS INFORMAL GROUPS
Formal;
- Group assigned by organisations or its managers to accomplish specific goals
- Headed by a leaded
May be a division/department/committee
Informal;
- Group formed by people whose overriding purpose is getting together for friendship
or a common interest
- Formed by people seeking friendship
- Has no officially appointed leader, although a leader may emerge
find more resources at oneclass.com
find more resources at oneclass.com
WORK TEAMS FOR FOUR PURPOSES
1. Advice Teams; created to broaden the information base for managerial decisions –
committees, review panels
2. Production Teams; responsible for performing day-to-day operations – assembly
teams, maintenance teams
3. Project Teams; work to do creative problem solving, often by applying the
specialised knowledge of members of a cross-functional teams – task forces,
research groups
4. Action Teams; work to accomplish tasks that require people with specialised training
ad a. high degree of coordination – hospital surgery teams, airline cockpit crews,
police SWAT
MUTUALLY EXCLUSIVE TYPES OF TEAMS
It is a mangers role to recognise there is a variance among teams and teams are not
homogenous.
- People play on a team– fixed positions they never leave – work “in series” (Drucker,
2009)
- People play as a team (as in football or an orchestra) – work “in parallel” (Drucker,
2009)
- People play as “the doubles” team – primary positions – work as one ‘covering’ for
each other; only the team "performs"; individual members "contribute." (Drucker,
2009)
TYPES OF TEAMS THAT ARE NOT MUTUALLY EXCLUSIVE
find more resources at oneclass.com
find more resources at oneclass.com
WAYS TO EMPOWER SELF-MANAGED TEAMS
VIRTUAL TEAMS – ADVANTAGES AND DISADVANTAGES
Potential Benefits
- Reduced real estate costs
- Ability to leverage diverse knowledge across geography and time
- Reduce commuting and travel expenses
Potential Challenges
- Difficult to establish team cohesion
- Inability to observe non-verbal cues
- Not a substitute fir face-to-face contact
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Group assigned by organisations or its managers to accomplish specific goals. Group formed by people whose overriding purpose is getting together for friendship or a common interest. Has no officially appointed leader, although a leader may emerge. It is a mangers role to recognise there is a variance among teams and teams are not homogenous. People play on a team fixed positions they never leave work in series (drucker, People play as a team (as in football or an orchestra) work in parallel (drucker, People play as the doubles team primary positions work as one covering" for each other; only the team "performs"; individual members "contribute. " (drucker, Types of teams that are not mutually exclusive. Ability to leverage diverse knowledge across geography and time. Five stages of group and team developmenyt *usually in exam* *not a linear process, not all stages are experienced among groups* Forming: when the group or team is forming and is categorised by uncertainty.
