MGMT20001 Lecture Notes - Lecture 4: Cognitive Dissonance, Employee Engagement

• School: University of Melbourne
• Department: Management
• Course: MGMT20001
• Professor: All

Document Summary

Attitudes are evaluative statements or judgements concerning objects, people or events. Cognitive component is the opinion or belief segment of an attitude. Affective component is the emotional or feeling segment of an attitude. Behavioural component is an intention to behave in a certain way towards someone or something. Cognitive dissonance is any incompatibility between two or more attitudes or between behaviour and attitudes. Job involvement is the degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth. Psychological empowerment is an employee s belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work. Organisational commitment is the degree to which an employee identifies with a particular organisation and its goals and wishes to maintain membership in the organisation. Affective commitment is an emotional attachment to an organisation and a belief in its values.