FIT5094 Lecture Notes - Lecture 1: Terabyte, Customer Relationship Management, Predictive Modelling

81 views2 pages

29 Jun 2018

School

Department

Course

Professor

For unlimited access to Class Notes, a Class+ subscription is required.

WEEK 1:

Understand the various approaches to IT-based management support

MANAGEMENT INFORMATION SYSTEM:

1.Focus was on Integration, efficiency and central control of business data to support the decision-

making processes of the organisation.

2.Operational, Tactical and Strategic layer.

3.Technology: Mainframes

PERSONAL DECISION SUPPORT SYSTEM:

1.Wildly successful with the Managers, but not IT professionals.

2.The Development environment follow the Peter Keen’s model of adaptive design.

3. Part of PDSS is called Analytics.

4.Technology: Mini computers, Personal computers etc.

EXECUTIVE INFORMATION SYSTEM:

1. Executive information systems are data-oriented DSS that provide reporting about the nature of an

organisation to management.

2. Used by IT professionals and all management level (lower level managers happy).

find more resources at oneclass.com

Unlock document

This preview shows half of the first page of the document.
Unlock all 2 pages and 3 million more documents.

Already have an account? Log in

Get access