MGTS1601 Lecture 7: Attitudes
Lecture 7 - Attitudes
Chapter 4
What Are Attitudes?
● An attitude is a fairly stable evaluative tendency to respond consistency to some
specific object, situation, person, or category of people.
● Attitudes involve evaluations directed toward specific targets.
● They are more specific than values.
● Attitudes are tendencies to respond to the target of the attitude.
● Attitudes are a function of what we think and what we feel.
● Attitudes are the result of a related belief and value.
● Belief + Value to Attitude to Behaviour
● Consider the following example of a person experiencing work-family conflict:
○ “My job is interfering with my family life.” (Belief)
○ “I dislike anything that hurts my family.” (Value)
○ “I dislike my job.” (Attitude)
○ “I’ll search for another job.” (Behaviour)
What Is Job Satisfaction?
● A collection of attitudes that workers have about their jobs.
● Two aspects of satisfaction:
○ Facet satisfaction
○ Overall satisfaction
● Two employees might express the same level of overall satisfaction for different
reasons.
What Determines Job Satisfaction?
● Discrepancy Theory
● Fairness
○ Distributive fairness
○ Procedural fairness
○ Interactional fairness
Equity Theory
● Equity will be perceived when the following distribution ratios exist:
My outcomes = Other’s outcomes
My inputs Other’s inputs
● Ex. One putting in more effort than another (different inputs), but they both have
the same output - could be they both receive the same pay even though one does
more.
Document Summary
An attitude is a fairly stable evaluative tendency to respond consistency to some specific object, situation, person, or category of people. Attitudes involve evaluations directed toward specific targets. Attitudes are tendencies to respond to the target of the attitude. Attitudes are a function of what we think and what we feel. Attitudes are the result of a related belief and value. Belief + value to attitude to behaviour. Consider the following example of a person experiencing work-family conflict: My job is interfering with my family life. (belief) I dislike anything that hurts my family. (value) A collection of attitudes that workers have about their jobs. Two employees might express the same level of overall satisfaction for different reasons. Equity will be perceived when the following distribution ratios exist: One putting in more effort than another (different inputs), but they both have the same output - could be they both receive the same pay even though one does more.
