MGTS2606 Lecture Notes - Lecture 5: Corporate Communication, Organizational Communication, Tacit Knowledge
Document Summary
Lecture 5: organisational communication & media choice (part 1) Is the transmission of messages, social interaction, reciprocal creation of meaning, and sharing of meaning within an organisational setting. Inform employees about their tasks, and about the policy and other issues of the organization: create a community within the organisation. Purpose: control monitor employee performance, motivation acknowledge of high performance, balance needs and goals balance expectations of employer and employee, manage knowledge share explicit and tacit knowledge. Is shape by the organisational communication and it helps to determine communication patterns, rules, goals, etc. For example; who is allowed to talk to whom, how employees are expected to communicate, what kind of communication is valued, etc. Provides a picture of the patterns of interaction that define an organisation"s communication structure. It identifies patterns of cliques and the connectedness and openness of groups. Ask organizational members to report interactions that they have with one another.