BUSS1000 Lecture Notes - Lecture 6: Business Process, Selective Perception, Absenteeism

• School: University of Sydney
• Department: Business Studies
• Course: BUSS1000
• Professor: Steven Hitchcock

Document Summary

Objectives: business as a business system, business as an emergent system, teams and communication in organisations, approaching teams and team-working. A business process (bp) is a structured network of activities supported by resources (human and non-human) and information that interact to achieve some business goal. We refer to the network of all business processes of the organisation as its. Businesses should map out and evaluate their processes to ensure that none are unnecessary and whether any can be outsourced to cut costs. Outcomes of a well-designed business process are: increased effectiveness (value for the customer) increased efficiency (less cost for the company) Efficiency & effectiveness in terms of organisational performance: The hardware, software and data that it has is it. An information system uses it to achieve the business"s objectives efficiently and effectively. Activity system (business processes) + information system = business system. Business processes and information systems can be described as two sides of the same coin.