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Class Notes for 24306
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24306 Lecture 2: Lecture 2 - The Art & Science of Delivering Services
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24306 Lecture 5: Lecture 5 - Pricing & Communicating Services
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24306 Lecture Notes - Lecture 3: Switching Barriers, Belongingness, Internal Communications
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24306 Lecture Notes - Lecture 1: Marketing Myopia, Shared Experience, Intangibility
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24306 Lecture Notes - Lecture 7: Differentiator
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