MGTS1301 Lecture Notes - Lecture 5: Servant Leadership, Transactional Leadership, Contingency Theory

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What is leadership: management the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources, leadership. The process of inspiring others to work hard to accomplish important tasks: power and leadership. Position power (based on things managers can offer to others) If you do what i ask, i"ll give you a reward. If you don"t do what i ask, ill punish you. Legitimacy: because i am the boss, you must do as i ask. Personal power (based on the ways managers are viewed by others) Expert: as a source of special knowledge and information. Referent: as a person with whom others like to identify. Researches then looked at how the situation influenced effectiveness of a leadership style (see contingency approaches: contingency approaches, fiedler"s contingency theory, hersey-blanchard situational leadership model, substitutes and neutralisers. A model of leadership that describes the relationship between leadership styles and specific organisational situations:

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