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Lecture 1

COMM 1P96 Lecture Notes - Lecture 1: Interpersonal Communication, Stress Management, Nonverbal Communication


Department
Communication Studies
Course Code
COMM 1P96
Professor
Amanda Bishop
Lecture
1

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COMM1P96
Lecture#2
Chapter1:IdentityandProfessionalCommunication
Communication/Creativity
communicationcontinuous,irreversible,transactiveprocessinvolvingcommunicators
whooccupydifferentyetoverlappingenvironmentsandaresimultaneouslysendersand
receiversofmessagesmanywhicharedistortedbyphysical&psychologicalnoise
Communicationis
● human
● aprocess
● symbolic
TypesofCommunication
IntrapersonalCommunication
● communicatingwithoneself
DyadicandInterpersonal
Dyadic
interactionoftwopeople
Interpersonal
whenthepartiesconsiderthemselvesasuniqueindividualsratherthan
objects
SmallGroup
● communicationthatoccursinagroupthatwhosesizeallowseachmembertoparticipate
actively
Public
● communicationthatoccurswhenagroupssizeistoolargeformemberstoparticipate
actively
Mass
● transmissionofmessagestolargewidespreadaudiences
FunctionsofCommunication
● PhysicalNeeds
● IdentityNeeds
● SocialNeeds
● PracticalNeeds
LinearModelComponents(pg15)
3ThingsNeedsforCommunication
Sender/Encoder
Messanger
Receiver/Decoder
Channel
Environment

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Noise
TransactionalModel(pg18)
Feedbackchangeseverything
Communicators
Message
Noise
Channel
Environment
Noise
● externalnoiseoutsideyourbody(music,horns)
● physiologicalnoiseinsideyourbody(beingtohotorcold)
● psychological
○ semantic
○ hermantic
Channel
● meansofcommunication
● importanceofthemessage
● needs/abilitiesofthereceiver(s)
● amount/speedofrequiredfeedback
● necessityofapermanentrecord
● cost
● levelofformality
Feedback
● verbalandvisual
CommunicationCompetence
● Situational
● Relational
● Canbelearned
SelfMonitoringprocessofpayingcloseattentiontoonesbehaviourandusingthe
observationstoshapehowonebehaves
GrowingCompetence
● Phase1:Beginningawareness
● Phase2:Awkwardpractice
● Phase3:Consciouslyskillfulbehaviour
● Phase4:Integration

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KeyConsiderations
● twoormorepeopleoftenperceivetheworldinradicallydifferentways,presenting
challenges
● ourselfconcepthasapowerfuleffectonourcommunicationbehaviour
● ourmessagescanshapetheselfconceptsofothers,influencingcommunication
● theimagewepresenttotheworldvariesfromonesituationtoanother
CommonPerceptualTendencies
● oftenjudgeourselvesmorecharitablethanwejudgeothers
● influencedbywhatismostobvious
● clingtofirstimpressions,evenifthey'rewrong
● takenegativeimpressionsoverpositive
● tendtoassumethatothersaresimilar
Assumptions
● limitedbywhatwealreadyknow
● skewedinfavourofourownworldview
● usuallyashortcut
FactorsAffectingPerception
● relationalsatisfaction
● degreeofinvolvement
● pastexperience
● expectations
● socialroles
● knowledge
● selfconcept
SelfConcept
“Theselfconceptisasetofrelativelystableperceptionsthateachofusholdsaboutourselves”
p55
● affectsouridentity
● identitycomesfromcommunication
SelfFulfillingProphecy
● prophecythatcausesitselftobecometruedirectly/indirectlywhenone’sbeliefinthe
inevitablenatureoftheoutcomecausesone’sbehaviourtoleadtofulfillmentofthe
prophecy
IdentityManagement
● perceivedself
● presentingself
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