PSYC 3P75 Lecture Notes - Lecture 5: Job Design, Emotional Exhaustion, Learned Helplessness
8 Dec 2016
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Document Summary
There has been tremendous growth in research in this area. There are many models and approaches to work (stress audits) Media has popularized the concept of stress and applied it to the workplace. Catch-phrases like downsizing , efficiency , automation , and information technology make the workplace seem insecure and stressful. The popular media makes it seem like modern workplaces are much more stressful than they used to be. The research community needs proper theories and measurement tools to determine stress, health, and well-being in the workplace. Ambiguity of your role can be stressful, along with no chance for advancement and unchallenging work. Some scales include environment scale, the occupational stress inventory, the. Occupational stress indicator, and the job content questionnaire. The work stressor questionnaires typically include items or scales related to: Traditional psychological approaches typically use useless flow diagrams that show that everything is stressful and everything relates to everything else.
