SPMA 1P91 Lecture Notes - Lecture 3: Organizational Culture, Bill Barilko, Performance Appraisal
23 Jan 2018
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Document Summary
Remove the concept of "organized" and you"ve got play. (difference between recreation and leisure and spma) Organizations are "social entities that are goal-oriented are designed as deliberately structured and coordinated activity systems & are linked to the external environment. " (text p. 84) To achieve goals, people form organizations because a collective can achieve more than the individual. Organizations must operate within two kinds of environments. General: external to the organization such as economic, political, demographics, etc. Specific: having to do with the organizations stakeholders, such as customers, suppliers, distributors, competitors, etc. Effectiveness: the extent to which organizational goals are achieved. Efficiency: achieving goals with a minimum of resources. If the yankees win the world series one year, but the a"s win it the next spending 50% less both teams are effective but the a"s are more efficient. Be careful, goals must be understood by all the organizations stakeholders to judge effectiveness.
