SPMA 2P21 Lecture Notes - Lecture 3: Daniel Goleman, Job Performance, Kaizen
Document Summary
Goals difficult but not out of reach. Stretch target really must work but it is still doable. The thriving employee - vitality and learning: not telling people what to do, but giving them the authority to choose, sharing information, being kind, offering performance feedback. Eq at work; studies show link between eq and job performance, leadership potential, entrepreneurship: daniel goleman harvard university diagram. Motivation the energizing forces that influence the direction, intensity and persistence of effort. Theories of motivation: content atte(cid:373)pt to e(cid:454)plai(cid:374) (cid:862)(cid:449)hat(cid:863) (cid:373)oti(cid:448)ates i(cid:374)di(cid:448)iduals, process atte(cid:373)pt to e(cid:454)plai(cid:374) (cid:862)ho(cid:449)(cid:863) people are (cid:373)oti(cid:448)ated. E(cid:373)plo(cid:455)ee (cid:373)oti(cid:448)atio(cid:374) is (cid:374)ot u(cid:374)der the e(cid:373)plo(cid:455)er(cid:859)s (cid:272)o(cid:374)trol. Achievement desire for excellence, competition, challenging goals, persistent, overcomes obstacles and difficulties. Power need to have impact on others, influence others, to change people, to make a difference. Affiliation need to establish and maintain relationships with other people.