SPMA 3P21 Lecture Notes - Lecture 11: Workaholics, Firefighter, Role Conflict

• School: Brock University
• Department: Sport Management
• Course: SPMA 3P21
• Professor: Kirsty Spence

Document Summary

1: being appreciated for complete work 8, being in on things 10. Job security 2: good wages 1, organizational promotion/ growth 3, good working conditions 4, personal loyalty to employees 6, tactful discipline 7, sympathetic help with personal problems 9. Homeostasis + external environmental demand = stress fight or flight: 2. Perception and cognitive appraisal determine what is stressful (e. g. is it a threat or a challenge?) Individuals differ in their appraisal of events and people; what is stressful for one person is not for another. Problem- focused coping: emphasis is on managing the stressor. Emotion- focused coping: emphasis is on managing your response: 3. Good person-environment fit: a person"s skills and abilities match a clearly defined, consistent set of role expectations. Bad person- environment fit: stress, strain, and depression occur when role expectations are confusing or the person"s skills and abilities do not meet the demands of the social role: 4.