BUSI 4601 Lecture Notes - Lecture 7: Goal Setting, Reward System, Groupthink
3 May 2018
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Chapter 7: ethical conduct
1. Assumption to manager
a. Manager want to be ethical
b. Manager want subordinate to be ethical
c. Manager have insight into unique ethical requirement of job
2. Practical implication of ethical behavior
a. Specify behavior + reason you want
b. Set behavioral goal and follow up
c. Create work environment that support behavior
3. Multiple ethical shelves
a. People accept different behavior in different context
b. Advice
i. Analyze yourself
ii. Observe subordinate
iii. Identify what influence them
iv. Evaluate broader organization environment
4. Reward and discipline system
a. Reinforcement theory
b. Goal setting
i. Focus on desired outcome
ii. People go extra mile to achieve goal set by management
c. Goal incentive
d. Practical advice
i. Identify type of behavior that can be rewarded
ii. Think about goals/ likely behavior/ unintended
consequences
iii. Put yourself in other’s shoe
iv. Specify evaluation include both means and end
e. Ethical Pygmalion effect: expectation of high standard and ethical
behavior
f. Social learning theory: learn from observation
g. Hard to reward routine behavior
h. Easier over long term
i. Punishment
i. if people expect misconduct to be punished, less likely to
engage it
ii. administered fairly as deserved
iii. Expected punishment if rule broken
iv. Fit to crime
v. Consistent
vi. Employee has opportunity to explain
vii. Conduct in private
viii. Include explanation
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