COMM 222 Lecture Notes - Lecture 2: Job Satisfaction, Job Performance, Reinforcement

• School: Concordia University
• Department: Commerce
• Course: COMM 222
• Professor: Karim Boulos

Document Summary

> the relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment and how he or she feels, thinks, and behaves. > dimensions and traits that are determined by genetic predisposition and one"s long-term learning history. > people have a variety of personality characteristics. Personality has a long history in organizational behaviour. > the role of personality in organizational behaviour has often been debated in what is known as the person-situation debate . Individuals possess stable traits or characteristics that influence their attitudes and behaviours. Individuals are predisposed to behave in certain ways. Characteristics of the organizational setting such as rewards and punishment influence people"s feelings, attitudes and behaviour. Many studies have shown that job satisfaction and other work-related attitudes are largely determined by situational factors such as the characteristics of work tasks. Organizational behaviour (individuals" attitudes and behaviour) is a function of both dispositions and the situation.