ENGR 201 Lecture Notes - Lecture 5: Organizational Behavior, Quality Control, Team Dynamics
5 Jun 2017
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Document Summary
A model of professional relationship where the professional provides skill and judgment directly to client. Were the professional practices alone and directly deals with the client. Quality control is only exercised by the professional associations. Common when professional are employed to provide services in an organization like a company. The professional does not interact directly with the client. Instead the employer gives you instruction that will satisfy the client. The worker is far less autonomous and creates pressure to fit in with the organization. Can be defend as the study of how people think,feel, and do in and around organizations. Organization behavior can be differentiated into 3 types of influences. Motivation: force within a person that affects their direction, intensity or presistance in behavior. A force to commit or not to commit. Role perception positions people occupy come with specific tasks. Roles help us exhibit shape how we behave at work. Situational factor internal and external: group influence.
