IBUS 462 Lecture Notes - Lecture 10: Iso 9000, Six Sigma, Total Quality Management

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Document Summary

Production - activities involved in creating a product. Logistics - procurement and physical transmission of material through the supply chain, from suppliers to customers. Many firms use the six sigma program - a direct descendant of total quality management (tqm: aims to reduce defects, boost productivity, eliminate waste, and cut costs throughout the company. In the eu, firms must meet iso 9000 standards before gaining access to the eu marketplace. Firms should locate production so that production and logistics can be locally responsive and production and logistics can respond quickly to shifts in customer demand. Manufacturing should be located where economic, political, and cultural conditions are most conducive to the performance of that activity: create a global web of activities, global concentrations of activities at certain locations, technological factors. Production concentrated in a few locations production in multiple locations when. The minimum efficient scale of production is high.

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