MANA 201 Lecture Notes - Lecture 13: Hoteling, Flextime, Social Comparison Theory
18 Sep 2018
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Document Summary
Hygiene factors: elements of the job context, sources of job dissatisfaction. Satisfier factors: elements of the job content, sources of job satisfaction and motivation. How people make choices to work hard or not. Individual preferences: available rewards, possible work outcomes. Types of process theories: equity theory, expectancy theory, goal-setting theory, self-efficacy theory. When people believe that they have been treated unfairly in comparison to others, they try to eliminate the discomfort and restore a perceived sense of equity to the situation: perceived inequity, perceived equity. Equity theory and the role of social comparison. People respond to perceived negative inequity by changing : work inputs, rewards received, comparison points, situation. Negative consequences of equity comparisons should be minimized, if not eliminated. Do not underestimate the impact of pay as a source of equity controversies in the workplace. Key expectancy theory variables: expectancy belief that working hard will result in desired level of performance.
