MANA 201 Lecture Notes - Lecture 8: Organizational Culture, Management Development, Employee Retention
18 Sep 2018
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Document Summary
Chapter 8 organization structure and design (no tim hortons case study qs on this part) Organizing: the process of arranging people and other resources to work together to accomplish a goal. Organization structure: the system of tasks, workflows, reporting relationships, and communication channels that link together diverse individuals and groups. Informal structures: a shadow organization made up of the unofficial, but often critical, working relationships between organization members, potential advantages of informal structures, helping people accomplish their work, overcoming limits of formal structure, gaining access to interpersonal networks, informal learning. Potential disadvantages of informal structures: may work against best interests of entire organization, susceptibility to rumor, may carry inaccurate information, may breed resistance to change, diversion of work efforts from important objectives, feeling of alienation by outsiders. Functional structures in a business, branch bank, ad community hospital. Task assignments consistent with expertise and training. Sense of cooperation and common purpose break down.
