MANA 341 Lecture Notes - Lecture 5: Office Christmas Party, Organizational Culture, Unobservable
25 Jan 2017
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Document Summary
What is organizational culture: a system of shared values and norms that define appropriate attitudes and behaviors for organizational members (o"reilly & chatman, 1996) Behavioral and attitudinal norms: standard for how people act, think, talk, and interact. Shared values, beliefs, and understandings: what is important? , what"s the right thing to do? , what is the company way? . Organizational culture as a set of nested systems. To understand how an organization works, why do we need to look at culture: because organizational culture guides the actions and experiences of its members. What you see, hear, feel by hanging around. Easy to observe; difficult to decipher: sense of what ought to be, rather than what is (what"s important to the organization) Espoused values (what people say) vs. in use values (what people do) E. g. , strategies, goals, philosophies: unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings.
