ORGB 380 Lecture Notes - Lecture 1: North American Free Trade Agreement, Outsourcing, Cultural Intelligence

• School: McGill University
• Department: Organizational Behaviour
• Course: ORGB 380
• Professor: Professor J

Document Summary

Class overview: globalization: current context, what do managers do, issues in cross-cultural research. Information technology advances: high rate of change in communications and commuting technology, decreased price and increased sophistication. How do managers do what they do: sources of guidance for global managers, colleagues, superiors, subordinates, specialists, consultants, friends and family, self: experience and training, roles: people, norms: how we do things around here , organizational, societal. What and how depends on: organizational context, culture, national culture, managerial roles, environmental and technological complexity, size of the firm, uncertainty in the environment, organizational structure. Methodological issues: equivalence, conceptualization of theoretical constructs, study design, data analysis, sampling, appropriate sample, tied to conceptual and instrument development, data collection, questionnaires (quantitative) Critics of cross-cultural research: questionable theoretical base, samples that assume country homogeneity, lack of relevance, reliance on single method, bias toward studying large companies, reliance on a single organizational level, limited to a small number of locations.