ORGB 380 Lecture Notes - Lecture 15: Cognitive Psychology, Ethnocentrism

• School: McGill University
• Department: Organizational Behaviour
• Course: ORGB 380
• Professor: Nathalie Sylvain

Document Summary

Compares and contrasts organizational behavior across countries and cultures. Seeks to understand and improve the interaction of co-workers, managers, clients, suppliers and alliance partners from countries and cultures around the world = getting things done with and through other people in a global context. Not a subset of traditional domestic management approaches. Globalization - social process in which constraints of geography on social and cultural arrangements recede and people become increasingly aware that they are receding. Cultural convergence - (of culture/social practice across national borders) Major cities as centers of power and control. Culture is fluid and constantly changing but also relatively enduring. In management the key question is how and when to be sensitive to culture (not convergence vs. divergence) The more intercultural knowledge and ability individual managers have = more equipped for new contexts, colleagues, and opportunities. Developing capacity to learn from experience a. b. c. d.