COMMERCE 1B03 Lecture Notes - Lecture 4: Stereotype, Central Tendency, Fundamental Attribution Error
15 Apr 2016
School
Department
Course
Professor
Document Summary
If the demand is greater than the resources it will create stress. ***what do managers do? (managerial roles according to mintzberg) o o o o o. #1 informational roles; looking at the ways a manager receives info and sends it. Watching for your ability to scan -- being ahead of the curve -- knowing what the competitors are doing. In-house insemination -- how you send out your responses. Send info to the external environment e. g. being a spokesperson; how you deliver the information outside. Inter = you and someone else] how managers establish and maintain personal relationships. Watching you to see which one of you can turn problems into opportunities. Takes the conflict and makes it an opportunity. Ability to deploy resources -- how you spend your time, others time, people, lab space, Ability to find the middle -- ability to find the collaborative decision. What do managers do? (managerial activities according to luthans et all)
