COMMERCE 1BA3 Lecture Notes - Lecture 1: Human Relations Movement, Hawthorne Effect, Scientific Management
4 May 2016
School
Department
Course
Professor
Document Summary
Translating principles based on the best scientific evidence into organizational practices to increase the likelihood of a favourable outcome. Classical/traditional views (early 1900"s) scientific management (taylor) job specialization job standardization written instructions specialized supervisors bureaucracy (weber) strict chain of command merit based selection/promotions detailed rules, regulations, and procedures match duties to technical competence centralization of power. Study of women in a factory, found to work better when treated well, and not like machines. Merits to both classical and bureaucratic view and human relations movement. The nature of the work and the work environment. The nature of leaders and the organization they lead for. Internationally, managers may technically be the same, but not behaviourally. Overall feeling of meaning, purpose, sense of community, connection to others in workplace. An organization"s processes for attracting, developing, retaining, and utilizing people with the required skills to meet current and future business needs.
