COMMERCE 1BA3 Lecture Notes - Lecture 4: Job Satisfaction, Cultural Intelligence, Self-Awareness
4 May 2016
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Emotional intelligence: refers to the ability to accurately identify emotions (in self and others) as well as understand and manage those emotions separately. Professional development (things involved with, you were not paid for). Needs to read with the eye, he is choosing to tell us about this because it builds conflict resolution, endurance, etc . Positively correlated with: perceptions of leadership, coping with stress. Measurable: a way you can see a progress on this, how will i get feedback from this. Attainable or relevant: attainable is can i do it . ( are you able to do it, in the time frame you were given) does it make sense for you to work on this. Time bound: can i do this during the time period given. The action is what you are going to do so you are able to get the goal in progress. Ability: what is a person is capable of doing (something you work on,
