MGMT 3276 Lecture Notes - Lecture 5: Distributive Justice, Employee Engagement, Goal Setting

• School: Mount Royal University
• Department: Management
• Course: MGMT 3276
• Professor: Harris Rubin

Document Summary

**forces within a person that affects his/her direction, intensity [how hard you"re working], and persistence of voluntary behaviour [keep going no matter what you"re going through] Linked to employee engagement like: emotional and cognitive motivation, perceived ability to perform the job, role perceptions and resource availability. **kinds of needs people and the conditions under which they will be motivated to satisfy these needs in a way that contributes to performance. 3 process theories: expectancy, equity, goal setting. E. g. you work hard to create a website, you actually do a good job, everyone likes and uses the website frequently now. [hint* think about symptoms that suggest something has gone wrong] Lots of competition where the incentive system is becoming a problem. Get tagged, and everything is based on commission. Tagging customers makes people motivated because their work is commission based. Distributive perceived fairness of distribution of outcomes. Procedural perceived fairness of the fairness manner in which outcomes are determined.