BUSI 1600 Lecture Notes - Lecture 5: Six Thinking Hats, Counterpoint
Document Summary
Pitfalls associated with decision-making: the process can be slow and unfocussed. The six hats are loosely divided into three categories with the final hat employed to bring matters to closure. The yellow and black hats take a rational view, requiring the decision maker to examine both positive and negative aspects of the decision to be made. The green and red hats are used to focus on ways to improve upon existing situations and to examine the role of emotion in decision-making. The white hat deals with information; do we have sufficient data to make the best possible decision. Finally the blue hat is integrative- based on the other hats, what should our decision be. When focusing on the yellow hat the decision maker is identifying good, solid, rational reasons why each of the alternative decision outcomes could be the best one. These could include assessing the potential financial values of each alternative in addition to other intrinsic benefits.