BUSI 3310 Lecture Notes - Lecture 39: Whistleblower, Job Performance, Role Conflict

• School: Memorial University
• Department: Business Administration
• Course: BUSI 3310
• Professor: D Ford

Document Summary

Roles are positions in a group that have a set of expected behaviours attached to them. Many norms apply to all group members, the development of roles is indicative of the fact that group members might also be required to act differently from one another: roles apply to particular group members. This role assumption process reveals a variety of elements that can lead to role ambiguity. Organizational factors: some roles are inherently ambiguous because of their function in the organization, for example, middle management roles might fail to provide the big picture that upper management roles do. The role sender: role senders may have unclear expectations of a focal person, even when a sender has specific role expectations, they may be ineffectively sent to a focal person. Role conflict: role conflict exists when an individual is faced with incompatible expectations, role conflict can take four forms.