COMM 181 Lecture Notes - Lecture 5: Reasonable Accommodation, Job Analysis, Specific Performance
Document Summary
Line manager/supervisor is the primary individual who determines what tasks and activities need to be performed and in what order to reach the company"s goals or objectives. Thus it is critical that the line manager understands what steps need to be implemented to maximize organizational performance. The line manager will take an active role in determining what skills and abilities are needed to successfully perform the work. The line manage is the most knowledgeable person about the work to be done and the skills necessary to do the work. Job: a group of related activities and duties. A job should consist of natural units of work that are similar and should be clear and distinct from those other jobs to minimize misunderstanding. Position: specific duties and responsibilities performed by only one employee. Example: in city library, four employees (four positions) may be involved in reference work, but all of them have only one job (reference librarian)