CMN 210 Lecture 1: Letter of Reponse

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For top-quality fine china dinnerware merchandise at wholesale cost, thousands like your valued self rely on fine. This guarantee applies to all ordered china dinnerware products and entitles our customer to a full refund at wholesale cost if shipping orders were to go wrong or were incomplete. To qualify for an instant refund on orders over ,000, a customer must purchase insurance or have placed an order within the proper time frame to ensure that their special order will be delivered on time. Fine china depot order confirmations states that we can not guarantee specific delivery dates if orders are not placed in the correct time periods. It also states to all customers that having insurance on a shipment this large should have been selected, to help avoid special order situations and shipment errors. China depot does not control retail prices and will not refund any large special order based on the retail price.

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