CRM 204 –Criminal Justice Research and Statistics (October 31st, 2012)
Program Evaluation – What does it mean?
“Systematic collection of information about activities, characteristics of programs to make judgments
about the program, improve program effectiveness and/or informal decisions about future
programming.” - Textbook: Pg. 343.
Examples of programs: Drug rehabilitation, MADD, drug treatment court, Alcoholics Anonymous,
welfare, funding programs, counseling services, education or awareness, etc.
- Needs to be empirically-driven; CANNOT be based on opinion, etc.
- Inputs: Resources, raw materials, clients and staff that go into a program (go to City Hall to
witness cases, must have an appointed/appropriate judge)
- Program process: Complete treatment or service delivered by a program (attendance in a class,
getting monetary assistance, residence in a new housing situation etc.)
- Outputs: Services delivered (# of clients served, meals delivered, officers trained, arrests made
- Outcomes: Impact of program (improved test scores, lower rates of poverty etc.) (something
- Feedback: Information about service delivery that is available to program inputs
- Stakeholders: Individuals or groups who have some basis of concern with the program (who is
impacted by this? Who cares about this?)
Evaluations are empirical and data driven!
- Judgment oriented evaluations (does this particular program/idea have merit? Ex: Program for
poor, capable students to get in, and finish school = good idea)
But, 10 years later, the kids aren’t involved in jobs related to their school degrees, what now?
Value + ideology, it all depends on what you are measuring. (Is the money well spent? -> no,
their jobs have nothing to do with university, scrap the program) (Did the education do
something for them? -> yes, it teaches them regardless, and groomed them to be a part of
society, continue the program)