GMS 450 Lecture Notes - Lecture 10: Bar Chart, Statistical Process Control, Project Management Body Of Knowledge

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The project scope defines what needs to be done, and contains: Customer requirement: the functional, operational, and performance specs or capabilities that must be met for project deliverables. Acceptance criteria: helps assure the quality of the deliverable and avoid misunderstanding, criteria will be the basis for client agreeing that a deliverable is acceptable. Explain how control charts are designed and the concepts that underlie their use. Implement quality planning, assurance, and control in projects. The customer always defines what is quality. Ontario building code) or by the client (deliverables in the agreement) or by a consultant (materials described in a building specification: fitness for use, a product can be used as it was intended. Performance: refers to a products primary operating characteristics. This dimension of quality involves measurable attributes: e. g. A (cid:272)a(cid:396)"s fuel e(cid:272)o(cid:374)o(cid:373)(cid:455), a(cid:272)(cid:272)ele(cid:396)atio(cid:374) (cid:396)ate, top speed, i(cid:374)te(cid:396)io(cid:396) (cid:448)olume, Features seating capacity, etc: additional characteristics that enhance the appeal of the product or service to the user, e. g.

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