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Lecture

GMS 200 Lecture Notes - Job Performance, Conflict Resolution, Selfishness


Department
Global Management Studies
Course Code
GMS 200
Professor
Masoomeh Moharrer

Page:
of 26
Chapter 18: Change Leadership 1
Multiple Choice Questions
CHAPTER INTRODUCTION
162. Which of the following statements does NOT provide an accurate description of the nature and/or
impact of change in contemporary businesses?
A. Intellectual capital, knowledge management, and learning organizations are increasingly
important in the modern business world.
B. The new economy has created tremendous turmoil but few genuine opportunities.
C. Most traditional organizations have realized that they must change to survive.
D. Increasingly, successful companies have cultures that thrive on change.
E. Many organizations are slow in responding to change.
B GT Fa
163. Which of the following statements does NOT provide an accurate description of the nature and/or
impact of change in today’s organizations?
A. Most leaders are quick in responding to change.
B. Creating positive change in organizations is not an easy task.
C. Change involves complexity, uncertainty, anxiety, and risk.
D. Leading organizational change takes great understanding, discipline, and leadership
commitment to creativity and innovation.
E. Innovation is a primary source of competitive advantage in the modern business world.
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2Schermerhorn & Wright: Management
STRATEGIC LEADERSHIP AND INNOVATION (STUDY QUESTION 1)
Strategic Leadership
164. __________ are ones that mobilize people, values, and systems to achieve continuous change and
performance improvements driven by the lessons of experience.
A. Learning organizations.
B. Manufacturing organizations.
C. Service organizations.
D. Organic organizations.
E. Adaptive organizations.
A KT Fa
165. __________ refers to the “ability to anticipate, envision, maintain flexibility, think strategically,
and work with others to initiate changes that will create a viable future for the organization.
A. Team leadership.
B. Strategic leadership.
C. Organizational leadership.
D. Organization development.
E. Multidimensional management.
B GT Fa
166. The components of strategic leadership include all of the following EXCEPT:
A. Shaping the organization’s environment.
B. Determining the organization’s purpose or vision.
C. Exploiting and maintaining the organization’s core competencies.
D. Sustaining an effective organizational culture.
E. Establishing balanced organizational controls.
A GT Fa
167. Which of the following is NOT a component of strategic leadership?
A. Determining the organization’s purpose or vision.
B. Developing the organization’s human capital.
C. Establishing powerful reward systems.
D. Sustaining an effective organizational culture.
E. Emphasizing and displaying ethical practices.
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Creativity and Innovation
168. __________ is the generation of a novel idea or unique approach to solving problems or crafting
opportunities.
A. Creativity.
B. Invention.
C. Entrepreneurship.
D. Intrapreneurship.
E. Innovation.
A KT Fa
Chapter 18: Change Leadership 3
169. __________ is the process of creating new ideas and putting them into practice.
A. Creativity.
B. Invention.
C. Entrepreneurship.
D. Intrapreneurship.
E. Innovation.
E KT Fa
170. All of the following statements correctly describe the innovation process EXCEPT:
A. Process innovations result in better ways of doing things.
B. Product innovations result in the creation of new or improved goods and services.
C. Process and product innovations support invention.
D. Process and product innovations support application.
E. Creativity is not essential for innovation.
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171. __________ result in better ways of doing things.
A. Product innovations.
B. Business changes.
C. Process innovations.
D. Experiments.
E. Design changes.
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172. _______ result in the creation of new or improved goods and services.
A. Product innovations.
B. Business changes.
C. Process innovations.
D. Experiments.
E. Design changes.
A KT Fa
173. Which of the following is NOT a leadership responsibility for the innovation process?
A. Imagining.
B. Deciding.
C. Experimenting.
D. Assessing.
E. Scaling.
B GT Fa
174. Leadership responsibilities for the innovation process include all of the following EXCEPT:
A. Thinking about new possibilities; making discoveries by ingenuity or communication
with others; extending existing ways.
B. Testing ideas in concept; discussing them with peers, customers, clients, or technical experts;
building initial models, prototypes, or samples.
C. Examining practicality and financial value through experiments and feasibility studies.
D. Identifying strengths and weaknesses, potential costs and benefits, potential markets or
applications, and making constructive changes.
E. Recruiting motivated and competent people to market new products and services.
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