GMS 401 Lecture Notes - Lecture 1: Job Enrichment, Empowered, Mass Customization
Document Summary
Set of activities that create value in the form of goods and services by transforming inputs into outputs. Activities creating goods and services take place in all organizations. In manufacturing firms, the production activities that create goods are usually quite obvious. Om is one of the three major functions of any organization, and it is integrally related to all the other business functions. All organizations: market (sell, finance (account, and produce (operates) And it is important to know how the om activity functions. Therefore, we study how people organize themselves for production enterprise: we study om because we want to know how goods and services are produced. The production function is the segment of our society that creates the products and services we use: we study om to understand what operations managers do. Regardless of your job in an organization, you can perform better if you understand what operation managers do.